| 3.0 | Emergency Social Services Organization The Telecommunications Manager is responsible for all communictaion linkages in ESSOC and other emergency facilities functioning under the Department's jurisdiction. |
| 3.2 | Emergency Response Agencies and Services - Amateur Radio Emergency Services - - Radio Communications for all agencies |
| 5.0 | Emergency Social Services Operations Centre The primary ESSOC is located where there is adequate parking, sufficient work space for the number of staff, adequate telephone lines, photocopiers, fax machines and computers. Radio communication is available if telephones are inoperable. Depending on the severity of the emergency, some or all of the following personnel will report to ESSOC: - Amateur Radio Emergency Service |
| 6.0 | Outreach Staffing Bureau The purpose of the bureau is to receive out of town volunteers who have been recruited by various partnership agencies to deal with the emergency. The Bureau will be located in a suitable location where there is enough space for the number of staff, adequate telephone lines, photocopiers, and fax machines, and where radio communication will be possible if telephones are inoperable. The Bureau will be in a different location to ESSOC. |
| 7.0 | Reception-Evacuee Centre Each reception-evacuee centre may have a Reception Centre Site Manager or an Assistant Reception Centre Site Manager. Reporting to the manager will be a number of staff from various agencies, each with its own appointed supervisor and designated to carry out specific functions. |
| 7.1 | Reception Centre Each reception centre may have a Reception Centre Site Manager or an Assistant Reception Centre Site Manager. Reporting to the manager will be a number of staff from various agencies, each with its own appointed supervisor and designated to carry out specific functions. |
| 7.3 | Evacuee Centre Each evacuee centre may have a Reception Centre Site Manager or an Assistant Reception Centre Site Manager. Reporting to the manager will be a number of staff from various agencies, each with its own appointed supervisor and designated to carry out specific functions. |
| 17.0 | Emergency Social Services Notification and Deployment Chart Toronto Police and/or Emergency Operations Centre - Emergency Social Services Co-ordinator - - ESSOC Manager - - - Telecommunications Manager - - - - ARES ESSOC liaison person - - - - - ARES Reception Centre Supervisor - - - - - - ARES Reception Centre Staff |
| 19.1 | Reception-Evacuee Centre Space Allocation Areas in the Reception-Evacuee Centre are to be set aside for each of the services provided. Areas to be set up for: - Communication Centre - Operations Centre |
| 19.5 | Communication All messages and requests to and from are to be written, dated, timed, and signed. Management staff are to maintain a log. Communication is by telephone and if inoperable by ham radio. Staff are to speak distinctly on the telephone and radio, stating name and position, where calling from and what is conveyed. Runners will be appointed to deliver messages/instructions if communication equipment is not working. |
| 19.6 | Staffing The Reception-Evacuee Centre is staffed by personnel from: - Amateur Radio Emergency Service It is essential that there are adequate staff to carry out the functions, 24 hours a day, during an emergency and that staff are relieved from duty at appropriate intervals. All staff will work a 12 hour shift, with 1 day off after 5 consecutive days of work. The first group of staff may have to work a shorter or longer shift until the regular shift rotation can commence. No one should work longer than 13 hours at any given time. The duration of assignments should not exceed 20 days. |
| 19.7 | Identification Support agencies will be in uniform or wear appropriate identification |
| 20.10 | Radio Communications Coordinator - Amateur Radio Emergency Service - Reports to the ESSOC - Assigns the site supervisor and staff - Maintains a dated, timed and signed log - Co-ordinates ARES response - Ensures a replacement at shift change - At shift change gives the log and briefs the relief Co-ordinator When the Emergency is over: - Gives the log and records to the ESSOC Manager - Submits a report for the Emergency Planning Co-ordinator |
| 20.10.1 | Radio Communications Site Supervisor - Amateur Radio Emergency Service - Reports to the Reception-Evacuee Centre - Signs in at the Staff Reporting Area - Checks in with the Reception Centre Site Manager - Reports to the Operations Centre - Maintains a dated, timed and signed log - Attends management meetings - Advises Co-ordinator of staffing requirements for the next shift - At shift change gives the log and briefs the relief Supervisor When the Emergency is over: - Gives the log to the Reception Center Site Manager |
| 20.10.2 | Radio Communications Staff - Amateur Radio Emergency Service - Report to the Reception-Evacuee Centre - Sign in at the Staff Reporting Area - Report to the Radio Communications Site Supervisor - Provide voice traffic, data traffic, dispatch, surveillance and paging communication services |